AAA Smart Home is committed to ensuring the safety of our Members by addressing health concerns around COVID-19. Following guidance from public health authorities, we've established new procedures to protect your family and our Smart Home Pros should we need to visit your home.
Here are a few critical safety precautions that you can expect from us.
In addition, we'll ask you a few questions for the safety of our Pros. If any health concerns arise, we will gladly reschedule your appointment for a later date.
We prescreen our Pros for health issues before they enter your home.
Your Smart Home Pro may wear a mask and gloves.
Once they check in with you, they will set up outside the home to disinfect all equipment before bringing anything inside.
During their visit, they will maintain a social distance according to guidelines, as well as wash or disinfect their hands frequently.
Once installation is complete, your Pro will disinfect equipment and surfaces before departing.
We will continue to update these safety procedures, following public health guidance.
For more information on new procedures and safety guidelines, please visit the AAA Smart Home News page.
Thank you for your understanding and cooperation as we work together to keep our community secure, safe and healthy during this time.